Please note that we provide Standard Delivery services to the United States, Canada, United Kingdom, France, Germany, Spain, Italy, Portugal, Denmark, Sweden, Switzerland,Belgium, Austria, Australia and United Arab Emirates . The standard shipping fee is $ 8 per order. All orders totaling $100 or more will qualify for free standard shipping.
Bespoke Delivery services outside the Standard Delivery jurisdictions may be available upon request, please contact us at hello@ancosti.com before placing your order in this case.
Final invoiced price in your order is inclusive of taxes and other customs charges where applicable. However, you may still be contacted by the courier in requesting your personal ID and other relevant information to comply with local customs regulations.
Please note that our logistics partner cannot be liable for the late deliveries in a force majeure situation. If the delivery time exceeds the above-mentioned timeframe and is not caused by a case of force majeure, you may request for a cancellation of the sale and the refund will be made to you within 15 days of cancellation. We cannot be liable for any direct or indirect damage resulted from delivery delays.
If delivery fails due to incorrect address information provided by the customer or inability to contact the customer during logistics dispatch, we will make every effort to assist logistics in sending notifications to the customer's email. We will strive to complete the delivery with the customer's cooperation, but we are unable to issue a refund in such circumstances.
If you have any queries regarding your orders, please feel free to contact us at hello@ancosti.com.